How the Healthy Housing Service helped Mrs S…
In January 2020, Mrs S’ old gas boiler started making funny noises and wasn’t heating her water properly. After learning about the problem, an NHS Occupational Therapist referred Mrs S to the Healthy Housing Service. NHHS not only arranged for Mrs S to receive a fully funded boiler replacement through E.ON, but found her a cheaper energy deal, and added her to WPD’s priority service register for help in the event of a powercut.