FREE boiler through npower

At A Glance

Profile: House with young children, old inefficient boiler & cold spots in the house

What did Mrs Sattar need assistance with?

Mrs Sattar was not looking forward to another cold winter with large bills and cold areas of the house.

What service could we offer her?

She qualified for npower’s free boiler scheme through ECO – we have a direct referral stream with npower and completed an application on her behalf.


  • New ‘A’ rated combi boiler: up to £260 per year
  • The total cost of the work was around £2400 but because of Mrs Sattar’s circumstances in terms of income and the age of the boiler, npower were able to fully fund the cost of the boiler replacement.

Get the complete picture and read her case study in full