FREE boiler through npower

At A Glance

Profile: Mrs Spurr’s young daughter has health issues and they live in a solid brick property

What did Mrs Spurr need assistance with?

Mrs Spurr’s boiler broke down leaving her with no hot water or heating.

What service could we offer them?

She qualified for npower’s Health Through Warmth free boiler scheme – we have a direct referral stream with npower and completed an application on her behalf.


  • New ‘A’ rated combi boiler: up to £260 per year
  • The total cost of the work was £2,300. The npower Health Through Warmth Crisis Fund was able to contribute the full amount meaning that Mrs Spurr did not have to pay anything.

Get the complete picture and read her case study in full