Project Support Officer Level 2 x2

Salary: £23,000 to £25,000 per annum

Contract type: Permanent

Working hours: 3-5 days

Location: Nottingham City

Application deadline: Midnight, Sunday 18th December 2022.

Interview date: Week commencing 2nd January

Start date: ASAP

Please submit your CV and covering letter asap, as we will invite strong candidates to interview as and when we hear from them, which may be before the closing date.

About Nottingham Energy Partnership

NEP’s Affordable Warmth team is growing and is now looking to recruit two Project Support Officers (Level 2) to the team to work on its main projects addressing fuel poverty and energy efficiency in the home.

NEP is a Queens Award winning charity for Enterprise in Sustainable Development, the highest accolade for a UK business and a Home Improvement Agency. We are always looking for energetic, motivated individuals to join our team.

Our core activity is to deliver schemes that reduce fuel poverty within the private sector across Nottingham and Nottinghamshire. We also have a commercial arm that makes businesses more sustainable with contracts spanning England and Wales.




About the Role

To work in the NEP’s Affordable Warmth team providing energy advice to clients that motivates and enables them to take action to reduce their fuel bills, cut carbon emissions and make their homes warmer and more comfortable. To respond to enquiries about grants and services and provide effective administrative support. You will work on key projects including Power Up! Health, Green Grants and Nottinghamshire Healthy Housing Service and play a key part in ensuring that the projects exceed expectations and deliver key milestones.

As a Project Support Officer, you will be the first point of contact for our clients. You will be expected to provide excellent customer service whilst assessing the clients’ needs, providing advice to clients and ascertaining the correct solutions to assist customers in improving the energy efficiency in their homes.

You will require a good grasp of the Nottingham Energy Partnership’s (NEP) charitable aims and objectives to have a good understanding of the bigger picture.

A genuine interest in the energy sector would be key to your success in this role as well as your accuracy and attention to detail.

Discretion and confidentiality are essential qualities in the successful candidate as you will be privy to client’s personal details on a daily basis. You should also have exceptional organisational skills and the ability to prioritise your workload so that tasks are coordinated effectively whilst successfully managing the daily communications with clients.

The Project Support Officer is required to play a full role in all activities of the Affordable Warmth Team and comply with NEP’s policies and procedures to ensure its success and the delivery of business objectives and targets.

Apply now!

Please download the document below – within your covering letter please draw on the points listed in the Person Specification explaining how you meet them.

Job Description and Specification

Submitting your CV and covering letter

Please email your CV and covering letter before Midnight, Sunday 18th December to:

Thank you and good luck.