Nottingham Energy Partnership together with Age UK Nottingham & Nottinghamshire and Energy Company E.ON have launched a new £4.3m Warm Homes Hub. Supported by the Local Authorities across the County, the Hub will support residents who are struggling with their health, household income and energy costs not only during the Coronavirus outbreak, but also throughout the next 2 years. 

We encourage any resident who has been impacted by the current crisis to get in touch with the Warm Homes Hub team because of the range of support that is available, from fuel and water bill discounts, food and prescription collections, to food bank and fuel vouchers.

Importantly, to ease concerns for the many households possibly facing unemployment, professional help is available to complete benefit checks as well as applications for hardship funds and one-off crisis grants to cover essential living expenses.

In the coming months, the Warm Homes Hub will make homes healthier, warmer and cheaper to heat with its offer of free 1st time central heating and insulation measures. This offer can save families up to £4,500 on the install plus further savings on their heating bill. For peace of mind, residents are encouraged to sign up and be the first in line to get the measures installed when the lockdown restrictions are eased.

Grants are also available to replace broken or faulty heating, along with practical and tailored energy advice to reduce unnecessary energy consumption and ensure homes are kept warm and comfortable.

The Warm Homes Hub project is funded by the £150m Warm Homes Fund, which has been established by National Grid, and is administered by Community Investment Company, Affordable Warmth Solutions, to support local authorities to address some of the issues affecting fuel poor households. Jeremy Nesbitt, Managing Director of Affordable Warmth Solutions, said:

“We are excited about this investment from National Grid and are delighted to support Nottingham City and Nottinghamshire County Council to fund the scheme to address fuel poverty across the county. Solving the issues associated with Fuel Poverty continues to challenge many of our stakeholders and the feedback we’ve already received provides evidence of how the Warm Homes Fund will make a positive difference to thousands of homes throughout Great Britain.”

Miranda Cumberbatch, NEP Warm Homes Hub Manager urges people to get in touch:

“We have already seen a spike in the number of families young and old that are struggling because they cannot afford essential items during this anxious and upsetting time. Through great team work, we have been able to assist with food and fuel vouchers and applications for benefits also hardship funding. The Warm Homes Hub team can bring some comfort during this period of isolation and worry by providing a range of services to support people, particularly those that have to self-isolate, who are living on their own and or on a low income. We want to reach out to as many households as possible.”

The Warm Homes Hub scheme will run throughout the county for the next two years.

For COVID-19 Support, visit or call us on 0115 985 3000.

For 1st time central heating, register your interest online on or call us on 0115 985 3000.

Our office hours are Mon – Fri, 9am – 5.30pm.

Find out more about the scheme

Supported by: