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Is your boiler broken, in need of a repair or an annual service?
Let’s see if we can help.

Our heating schemes are here to make sure your boiler is safe, working properly, and is heating your home effectively.

It is estimated that your boiler accounts for 60% of your household energy bill, so by replacing an old inefficient boiler you could save up to £240 on your yearly heating bill.


1) NEP Boiler Replacement Scheme – grants of up to £1,000 available

If your boiler has stopped working (or is working intermittently) and is beyond repair, our charity fund can contribute up to £1,000 towards an ‘A’ rated combi boiler replacement. All grants are issued based on your circumstances and are subject to survey.

Are you eligible?

This scheme is for:

  • Families with children under the age of 16, or children aged 16-20 in full time education
  • People over the age of 60

The householder must also fulfill the following:

  • Be a homeowner or private tenant
  • Have a boiler that is broken or working inefficiently/intermittently
  • Have savings of no more that £8,000 (single person), £12,000 (couple)
  • Annual income of less than £26,000 (single person) or for a couple £36,000 (two or more adults).

We charge £40 for our initial visit to check the boiler and your paperwork.  Should you go ahead with the install, the £40 will be deducted from the total cost of the install. Unfortunately, if you do not go ahead the £40 is non refundable.


2) NEP Boiler Repair Scheme 

If your boiler needs repairing, our charity fund can pay for 50% of the cost  up to the value of £400. All work must be completed  by our local approved contractor.

Are you eligible?

You will need to meet the same criteria as our NEP Boiler Replacement Scheme, please see above.


3) We are a referral service for npower’s  Health Through Warmth (HTW) heating scheme

We can refer you through for this scheme that helps with all aspects of heating. Depending on your circumstances, the improvements may be free or you may have to pay a contribution.

You do not have to be an npower customer to qualify.

Are you eligible?

You must meet all of the following criteria:

  • Have a long term health condition, made worse by living in a cold home
  • Be a homeowner (property owner for at least 6 months)
  • Heating must be broken, or have no heating
  • Have savings less than £8,000 (single) or £12,000 (two people)
  • Have an income of less then £25,000 (single) or £36,000 (two people)

HTW heating improvements:

  • Gas fires
  • Storage heaters
  • Boiler and central heating
  • Hot water tanks
  • Additional heating i.e. bathroom heater

4) We are a referral service for Nottinghamshire Warm Homes on Prescription (WHOP)

This initiative helps low income private tenants and homeowners with cold-sensitive long-term health conditions. Through WHOP,  practical home improvements such as heating and insulation are available but also advice and access to health and wellbeing services. The following borough councils are part of the WHOP framework:

  • Ashfield
  • Bassetlaw
  • Broxtowe
  • Gedling
  • Mansfield
  • Newark and Sherwood
  • Rushcliffe

The funding sits within each of the local authorities and it is within their discretion to approve and allocate funding for home improvement measures.

NEP’s Healthy Housing Service is contracted to carry out  Home Visits for Bassetlaw, Broxtowe and Rushcliffe WHOP clients.

Are you eligible?

You must meet one of the following income criteria points:

  • Have a gross annual household income of £16,010 or;
  • Be in receipt of pension credit or;
  • Have a disposable monthly income of £800 or less after mortgage/rent and excluding PIP/DLA benefits.

You must have savings of less than £16,000.

You must also have one of the following long-term health issues:

Atrial fibrillation, Coronary heart disease, Heart failure, Hypertension, Peripheral arterial disease, Transient ischaemic attack, Asthma, COPD, Rheumatoid arthritis, Osteoporosis, Diabetes, Cancer


Contact the Healthy Housing Team today

Tel: 0115 985 3009

Email: healthy-housing@nottenergy.com

Complete our online form.

Download our Healthy Housing Services leaflet.

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Nottinghamshire Healthy Housing Service is funded by:

ncclogogreen    nepGIF