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Is your boiler broken, in need of a repair or an annual service?
Let’s see if we can help.

Our heating schemes are here to make sure your boiler is safe, working properly, and is heating your home effectively.

It is estimated that your boiler accounts for 60% of your household energy bill, so by replacing an old inefficient boiler you could save up to £240 on your yearly heating bill.


1) NEP Boiler Replacement Scheme – grants of up to £1,000 available

If your boiler has stopped working (or is working intermittently) and is beyond repair, our charity fund can contribute up to £1,000 towards an ‘A’ rated combi boiler replacement. All grants are issued based on your circumstances and are subject to survey.

Are you eligible?

This scheme is for:

  • Families with children under the age of 16, or children aged 16-20 in full time education
  • People over the age of 60

The householder must also fulfill the following:

  • Be a homeowner or private tenant
  • Have a boiler that is broken or working inefficiently/intermittently
  • Have savings of no more that £8,000 (single person), £12,000 (couple)
  • Annual income of less than £26,000 (single person) or for a couple £36,000 (two or more adults).

We charge £40 for our initial visit to check the boiler and your paperwork.  Should you go ahead with the install, the £40 will be deducted from the total cost of the install. Unfortunately, if you do not go ahead the £40 is non refundable.


2) NEP Boiler Repair Scheme 

If your boiler needs repairing, our charity fund can pay for 50% of the cost  up to the value of £400. All work must be completed  by our local approved contractor.

Are you eligible?

You will need to meet the same criteria as our NEP Boiler Replacement Scheme, please see above.


3) We are a referral service for npower’s  Health Through Warmth (HTW) heating scheme

We can refer you through for this scheme that helps with all aspects of heating. Depending on your circumstances, the improvements may be free or you may have to pay a contribution.

You do not have to be an npower customer to qualify.

Are you eligible?

You must meet all of the following criteria:

  • Have a long term health condition, made worse by living in a cold home
  • Be a homeowner (property owner for at least 6 months)
  • Heating must be broken, or have no heating
  • Have savings less than £8,000 (single) or £12,000 (two people)
  • Have an income of less then £25,000 (single) or £36,000 (two people)

HTW heating improvements:

  • Gas fires
  • Storage heaters
  • Boiler and central heating
  • Hot water tanks
  • Additional heating i.e. bathroom heater

Contact the Healthy Housing Team today

Tel: 0115 985 3009

Email: healthy-housing@nottenergy.com

Complete our online form.

Download our Healthy Housing Services leaflet.

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Nottinghamshire Healthy Housing Service is funded by:

ncclogogreen    nepGIF