Is your boiler broken, in need of a repair or an annual service?
Let’s see if we can help.

Our heating schemes are here to make sure your boiler is safe, working properly, and is heating your home effectively.

It is estimated that your boiler accounts for 60% of your household energy bill, so by replacing an old inefficient boiler you could save up to £240 on your yearly heating bill.

1) NEP Boiler Replacement Scheme – grants of up to £1,000 available

If your boiler has stopped working (or is working intermittently) and is beyond repair, our charity fund can contribute up to £1,000 towards an ‘A’ rated combi boiler replacement. All grants are issued based on your circumstances and are subject to survey.

Are you eligible?

This scheme is for:

  • Families with children under the age of 16, or children aged 16-20 in full time education
  • People over the age of 60

The householder must also fulfill the following:

  • Be a homeowner
  • Have a boiler that is broken or working inefficiently/intermittently
  • Have savings of no more that £8,000 (single person), £12,000 (couple)
  • Annual income of less than £26,000 (single person) or for a couple £36,000 (two or more adults).

There will be an initial call out charge of at least £40 and up to £80, which will be taken off the cost of the repair or replacement if you proceed with the work. Please note that unfortunately we cannot offer this service to customers outside of a 16 mile radius of the city centre. The call out charge is non-refundable.

2) NEP Boiler Repair Scheme 

If your boiler needs repairing, our charity fund can pay for 50% of the cost  up to the value of £400. All work must be completed  by our local approved contractor.

Are you eligible?

You will need to meet the same criteria as our NEP Boiler Replacement Scheme, please see above.

3) We are a referral service for Nottinghamshire Warm Homes on Prescription (WHOP)

This initiative helps low income private tenants and homeowners with cold-sensitive long-term health conditions. Through WHOP,  practical home improvements such as heating and insulation are available but also advice and access to health and wellbeing services. The following borough councils are part of the WHOP framework:

  • Ashfield
  • Bassetlaw
  • Broxtowe
  • Gedling
  • Mansfield
  • Newark and Sherwood
  • Rushcliffe

The funding sits within each of the local authorities and it is within their discretion to approve and allocate funding for home improvement measures.

NEP’s Healthy Housing Service is contracted to carry out  Home Visits for Bassetlaw, Broxtowe and Rushcliffe WHOP clients.

Are you eligible?

You must meet one of the following income criteria points:

  • Have a gross annual household income of £16,010 or;
  • Be in receipt of pension credit or;
  • Have a disposable monthly income of £800 or less after mortgage/rent and excluding PIP/DLA benefits.

You must have savings of less than £16,000.

You must also have one of the following long-term health issues:

Atrial fibrillation, Coronary heart disease, Heart failure, Hypertension, Peripheral arterial disease, Transient ischaemic attack, Asthma, COPD, Rheumatoid arthritis, Osteoporosis, Diabetes, Cancer

4) We are a referral service for Eon’s Affordable Warmth Boiler Scheme

Eon is offering homeowners a replacement A-rated boiler for only £395. This deal is open to both E.ON and non E.ON customers. Your boiler must be broken or faulty to qualify and you must also meet the following eligibility criteria.

Are you eligible?

You must receive one of the following benefits:

  • Pension Credit Guarantee Credit Element
  • Income-related employment and support allowance (ESA)
  • Income-based jobseeker’s allowance (JSA)
  • Income support
  • Working and Child Tax Credits
  • Universal Credit
  • Armed forces independence payment
  • Attendance allowance
  • Carer’s allowance
  • Disability living allowance
  • Severe disablement allowance
  • War pensions mobility supplement
  • Industrial injuries disablement benefit
  • Personal independence payment
  • Constant attendance allowance
  • OR

    Contact the Healthy Housing Team today

    Tel: 0115 985 3009


    Complete our online form.

    Download our Healthy Housing Services leaflet.

    Take me back to the Healthy Housing Services page.

    Nottinghamshire Healthy Housing Service is funded by: