About our Home Visiting service

  • Our Home Visits are for people who are either elderly, disabled or chronically ill – for these groups it can be easier and more effective to have a conversation in person
  • They are completely free
  • There is no rush, we allow up to 90 minutes per visit
  • You will meet Melvin Young, our qualified Energy Assessor – he has been delivering our Home Visits for years and strives to make a difference
  • If the visit leads to an outcome i.e. loft insulation, Melvin can book in the necessary technical survey immediately helping you to get the measure installed more quickly
  • Home Visits allow us to reach more vulnerable people that need our help

What does the Home Visit cover?

  1. Energy Efficiency Measures
  2. Heating
  3. Energy Switching
  4. Income Maximisation
  5. Health and Well-being

Download our Home Visit Leaflet for more detail.

Home Visit client Mrs Lees had a boiler health check and saved £146.07 on her energy bills by switching from her current supplier, British Gas, to EDF. 

“I would not have the confidence or the know-how to have got so much done in one go, I know my boiler is safe and working properly now and I’ve saved nearly £150 on my energy bills. The energy saving goody bag was also a nice surprise”

Mr Safdar told us:

“Thanks to Melvin, I have been given very good tips and will in future keep checks on annual energy changes”

What next?

Within a week of your Home Visit  the Healthy Housing Team will call to follow up about any next steps which were not completed by the Assessor on the day.

Book a Home Visit

Please contact Healthy Housing’s Project Officer Jenalle Anderson and she will be happy to help.

Email: jenalle.anderson@nottenergy.com

Telephone: 0115 985 3009

Alternatively fill out our online form and select ‘Home Visit’ at the bottom.

Visit the Healthy Housing Services page

Nottinghamshire Healthy Housing Service is funded by

ncclogogreen    nepGIF